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Privacy Policy

PRIVACY POLICY


Last updated: November 22, 2025

Puka Perri (“Puka Perri”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you:

  • visit our website and online store (the “Site”),

  • interact with us on social media, by email, or through other online services, and

  • shop with us at any in-person events or pop-ups we may host (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect different types of personal information depending on how you interact with us.

Contact & account information
This includes your name, email address, billing and shipping address, phone number, and any login details if you choose to create an account.

Order & payment information
When you shop with us, we collect details about the products you view, add to your cart, or purchase, along with your order history and preferences. Payment information is processed securely by our payment providers — we do not store full credit card numbers.

Device & usage information
When you browse our Site, we automatically collect certain information through cookies and similar technologies, such as your IP address and general location, browser and device type, pages viewed, links clicked, time spent on the Site, and the website or campaign that referred you to us.

Communications & interactions
We may store messages you send us (via email, contact forms, or DMs), your responses to surveys or requests for feedback, and details of your participation in any giveaways, events, or promotions we run.

You can choose not to provide some information, but that may limit your ability to use certain features (for example, placing an order or receiving order confirmations).


2. How We Collect Information

We collect information in a few main ways:

a. Information you provide directly
You share information with us when you place an order, create an account, join our email list or newsletter, contact us by email, form, or social media, or participate in events, surveys, or promotions.

b. Information collected automatically
We use cookies, pixels, and similar technologies to automatically gather certain information when you use our Site, such as IP address, device type, and browsing behavior. You can read more under “Cookies & Similar Technologies” below.

c. Information from third parties
We may receive information from payment processors and e-commerce platforms (for example, order and payment status), analytics providers and advertising partners, and social media platforms if you interact with us there or connect your account.


3. How We Use Your Information

We use your information to operate our business, provide our Services, and improve your experience. This includes:

Providing and improving our Services
We use your information to process and fulfill orders, provide customer support, manage your account and preferences, and operate, maintain, and improve our Site and Services.

Communicating with you
We send order confirmations, shipping updates, and other transactional messages related to your purchases. If you’ve chosen to receive them, we may also send newsletters or marketing emails about new products, collections, events, and promotions.

Personalization, analytics, and operations
We look at how visitors use our Site to understand what’s working (and what isn’t), improve navigation and content, refine our product offerings, personalize what you see, and run internal reporting, testing, and troubleshooting.

Security, legal, and compliance
We use your information to help detect and prevent fraud or misuse, protect the rights and safety of Puka Perri, our customers, and others, and comply with legal obligations or enforce our terms.

Where required by law, we rely on your consent, our legitimate business interests, or the need to perform a contract with you (such as fulfilling your order) as the legal basis for processing your personal information.


4. Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to:

  • remember your preferences and what’s in your cart,

  • understand how our Site is being used so we can improve it, and

  • help measure and improve our marketing efforts.

Most browsers allow you to adjust your settings to refuse cookies or alert you when they’re being used. If you disable cookies, some parts of the Site may not work as intended.

Where required by law, we will obtain your consent before using certain cookies or similar technologies.


5. How We Share Your Information

We do not sell your personal information. We may, however, share it in the following situations:

Service providers and business partners
We work with trusted third parties to help us run our business and provide our Services—such as e-commerce and website hosting platforms, payment processors and fraud prevention tools, shipping and fulfillment partners, email and newsletter services, and analytics or advertising partners. These partners are only permitted to use your information as needed to perform services on our behalf and are expected to protect it appropriately.

Legal, safety, and compliance
We may disclose information if we believe it’s necessary to comply with a law or legal request, respond to lawful requests from public authorities, protect the rights, property, or safety of Puka Perri, our customers, or others, or enforce our terms and policies.

Business transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that process, subject to this Privacy Policy or a successor policy.


6. How Long We Keep Your Information

We keep your personal information only for as long as needed to fulfill the purposes described in this Privacy Policy, including:

  • for as long as you have an account with us,

  • as needed to process orders, handle returns, and provide support, and

  • as required to meet legal, tax, and accounting obligations.

When information is no longer needed, we will delete it or anonymize it where appropriate.


7. Your Choices & Rights

Depending on where you live, you may have certain rights over your personal information. These may include the ability to:

  • access the personal information we hold about you,

  • ask us to correct or update inaccurate information,

  • request deletion of your personal information (with some exceptions),

  • object to or restrict certain types of processing, and

  • withdraw your consent where our processing is based on consent.

Email marketing
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us. You may still receive important transactional messages related to your orders.

To exercise your rights, please contact us using the details in the “How to Contact Us” section. We may need to verify your identity before processing your request.


8. Children’s Privacy

Our Site and Services are intended for a general audience and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.


9. Third-Party Links & Social Media

Our Site may include links to other websites or services, as well as social media buttons or embedded content. These third parties may collect information about you in accordance with their own privacy policies, which we encourage you to review. Puka Perri is not responsible for the privacy practices of those third parties.

If you share content from our Site or interact with us through social media, the information you share may be visible to others, depending on your privacy settings on those platforms.


10. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from accidental loss, misuse, or unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data breach that affects your personal information, we will notify you and any applicable authorities as required by law.


11. California & Other Region-Specific Rights

If you are a resident of California or a region with specific privacy laws, you may have additional rights, such as:

  • the right to know what categories of personal information we collect and how we use them,

  • the right to request access to or deletion of your personal information, and

  • the right to opt out of certain kinds of data sharing or targeted advertising.

We do not sell personal information for money. If our use of analytics or advertising tools is considered a “sale” or “sharing” under applicable laws, you may have the right to opt out by contacting us.

We will not discriminate against you for exercising your privacy rights.


12. International Visitors

If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers are located. Data protection laws in those places may differ from those in your country of residence. We will take appropriate steps to protect your personal information in line with this Privacy Policy and applicable law.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we’ll update the “Last updated” date at the top of this page. In some cases, we may also provide additional notice (for example, by email or a notice on the Site).

Your continued use of the Site or Services after an updated Privacy Policy is posted means you accept the changes.


14. How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you’d like to exercise your rights, you can contact us at:

Email: pukaperri@gmail.com